Privacy Policy

1. Introduction

This Privacy Policy describes how Maple Win Zone ("we", "our", or "the Service") collects, uses, and protects information provided by users accessing our online lottery ticket selection information portal and service.

We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.

2. Information We Collect

2.1 Personal Information

• Name and email address provided during registration
• Age verification status (confirmation of 18+ eligibility)
• Contact information submitted through forms
• Account credentials (stored securely with encryption)

2.2 Usage Information

• Number selections and lottery preferences
• Ticket selection history
• Browser type, device information, and IP address
• Pages visited and interaction patterns

3. How We Use Your Information

• To provide access to lottery ticket selection services
• To maintain and improve information portal and service functionality
• To communicate service updates and important notices
• To ensure compliance with age verification requirements
• To analyze usage patterns and enhance user experience
• To respond to support inquiries and technical issues

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission using HTTPS protocol
• Secure password storage with bcrypt hashing
• Regular security audits and vulnerability assessments
• Restricted access to personal data by authorized personnel only
• SQLite database with file-level encryption protection

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember age verification status
• Maintain user session and authentication
• Store cookie consent preferences
• Analyze site traffic and usage patterns

You can manage cookie preferences through our cookie management tool. Essential cookies are required for basic functionality.

6. Third-Party Services

We may share limited information with:

• Payment processors for transaction handling
• Analytics providers to understand service usage
• Hosting services for service infrastructure
• Regulatory authorities when legally required

We do not sell your personal information to third parties.

7. Your Rights

You have the right to:

• Access your personal information stored on our information portal and service
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for non-essential data processing
• Export your data in a portable format
• Object to automated decision-making processes

8. Data Retention

We retain personal information for as long as necessary to:

• Provide access to your account and services
• Comply with legal obligations (typically 7 years for Quebec)
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Upon account closure or data deletion request, information is permanently removed within 30 days, except where legal retention is required.

9. Children's Privacy

Our service is strictly for individuals 18 years and older. We do not knowingly collect personal information from individuals under 18. If we become aware of such data collection, we will immediately delete it and restrict account access.

10. Quebec-Specific Provisions

In accordance with Quebec privacy legislation (Law 25):

• Personal information is stored within Canada
• You may file complaints with the Commission d'accès à l'information du Québec
• Consent is obtained for all non-essential data processing
• Privacy impact assessments are conducted regularly

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the updated policy.

For significant changes, we will provide prominent notice through email or service notifications.

12. Contact Us

For privacy-related questions, data requests, or concerns, contact us: